1. Introduction
These Terms and Conditions govern your use of this website and the purchase of software licence keys and digital products from our website.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use this website.
2. Definitions
Company refers to the owner and operator of this website.
Customer means any individual or business purchasing software through this website.
Software means any digital software licence, activation key, subscription, download, or related digital product sold by the Company.
Website means this website and all associated pages.
3. Eligibility
You must be at least 18 years old to purchase products from this website.
By placing an order you warrant that:
- You are legally capable of entering into binding agreements.
- The information supplied during checkout is accurate and complete.
- You are authorised to use the selected payment method.
4. Products
The Company supplies genuine digital software licence keys for supported software products.
Software licence keys are supplied electronically and no physical products are shipped.
Software is licensed and not sold.
Ownership of the intellectual property remains with the relevant software publisher.
5. Ordering
An order placed on the Website constitutes an offer to purchase.
The Company reserves the right to:
- Accept or decline any order
- Cancel orders suspected of fraud
- Request additional identity verification before processing an order
- Limit quantities purchased
Orders are only accepted once payment has been successfully received and verified.
6. Pricing
All prices displayed on the Website are in South African Rand (ZAR) unless otherwise stated.
Prices exclude VAT unless specifically indicated.
Prices may change without prior notice.
Pricing errors may occasionally occur.
If an incorrect price has been displayed, the Company reserves the right to cancel the order and refund any payment received.
7. Payment
Payment may be made using approved payment methods available during checkout.
Orders will only be processed after successful payment confirmation.
The Company reserves the right to perform fraud prevention and payment verification checks.
8. Delivery
Software licence keys are delivered electronically.
Delivery is generally immediate after successful payment but may take longer where payment verification or supplier activation is required.
Software keys may be delivered by:
- Customer Account
- Secure download portal
Delivery times are estimates only and are not guaranteed.
9. Licence Keys
Customers are responsible for ensuring that the software being purchased is compatible with their operating system, hardware and intended use before completing the purchase.
The Company cannot be held responsible where:
- Incorrect software editions are purchased
- Incorrect operating systems are used
- Minimum system requirements are not met
- The customer purchases the wrong licence type
10. Refunds and Replacements
Due to the digital nature of software licence keys, all sales are final and software licence keys are non-refundable.
If a licence key is found to be invalid or cannot be activated, the Customer must notify the Company within seven (7) days of purchase.
Once the issue has been verified, the Company will provide a replacement licence key at no additional cost.
Refunds will only be considered where required under applicable South African consumer protection legislation.
11. Product Availability
Software availability depends on supplier inventory.
The Company reserves the right to discontinue products or substitute equivalent licence versions where necessary.
Should a product become unavailable after payment has been received, the Customer may choose between:
- A replacement product
- Store credit
- A full refund
12. Software Publisher Terms
All software is subject to the End User Licence Agreement (EULA) of the respective software publisher.
Customers agree to comply with all applicable licence terms imposed by the software publisher.
The Company is not responsible for changes made by software publishers to licensing, activation procedures or product functionality.
13. Customer Responsibilities
Customers agree:
- Not to misuse licence keys
- Not to resell licence keys unless specifically authorised
- Not to attempt fraudulent chargebacks
- Not to reverse engineer software supplied by publishers where prohibited
14. Website Use
Users may not:
- Attempt to hack or compromise the Website
- Use automated software to scrape website content
- Copy website content without written permission
- Introduce malware or malicious software
The Company reserves the right to suspend access for any misuse.
15. Intellectual Property
All content on this Website, including:
- Logos
- Images
- Text
- Graphics
- Software
- Branding
remains the property of the Company or its licensors.
No content may be copied without written permission.
16. Privacy
The Company processes personal information in accordance with the Protection of Personal Information Act (POPIA).
Personal information is collected only for purposes including:
- Processing orders
- Payment verification
- Customer support
- Legal compliance
The Company does not sell customer information to third parties.
17. Cookies
This Website uses cookies to:
- Improve website functionality
- Remember customer preferences
- Maintain shopping carts
- Analyse website traffic
By using this Website you consent to the use of cookies.
18. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Loss of business
- Loss of data
- Downtime
- Software incompatibility
- Installation errors
The Company’s total liability shall never exceed the purchase price paid for the affected software.
19. Disclaimer
Software is supplied “as is.”
The Company makes no guarantee that software will:
- Meet every customer’s requirements
- Operate without interruption
- Be compatible with all hardware
- Be free from publisher defects
Manufacturer warranties remain the responsibility of the software publisher.
20. Fraud Prevention
The Company reserves the right to:
- Cancel suspicious orders
- Request identity verification
- Delay delivery pending payment verification
- Refuse future orders where fraudulent activity is suspected
21. Force Majeure
The Company shall not be liable for delays caused by circumstances beyond its reasonable control including:
- Internet outages
- Supplier delays
- Payment gateway failures
- Cyber attacks
- Government restrictions
- Natural disasters
22. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of the South African courts.
23. Amendments
The Company reserves the right to update these Terms and Conditions at any time.
Changes become effective immediately upon publication on the Website.
Continued use of the Website constitutes acceptance of the revised Terms.
24. Contact Information
For any enquiries relating to these Terms and Conditions please contact:
Email: info@techtradersa.co.za
